Support

Firstly, watch the basic operation and troubleshooting video above - as this will resolve 99% of all issues. 

For enquires about a purchase, please fill in our warranty claim form.

If you have any other general questions please email our support team here support@bugasalt.eu, we will reply ASAP to your request!  Thank You.

PLEASE NOTE WE ONLY SHIP TO THE EU - Link below for orders outside this area.

Other Helpful information & Links 

    FAQ's

    CAN I USE ANYTHING BESIDES SALT IN THE BUG-A-SALT?

    • NO! Using other substances will cause problems with your Bug-A-Salt. Warranty is voided if other substances are used.

     IS THE BUG-A-SALT DANGEROUS?

    • No, only if misused: Do not shoot anyone in face or eyes. Treat it with respect like any equipment. It will not penetrate skin or damage furniture.

    WHAT KIND OF SALT DOES IT USE?

    • Any ordinary granulated table salt.

    WILL THE SALT SPLATTER THE BUG?

    • No, the bug will remain whole for easy clean up.

    HOW MUCH SALT DOES THE BUG-A-SALT SHOOT?

    • A pinch of salt.

    WHAT IS THE ACCURACY RANGE OF THE BUG-A-SALT?

    • Within 3 feet is ideal. Practice accuracy by shooting aluminum foil to see salt spray pattern.

    HOW MANY SHOTS BEFORE I NEED TO RELOAD?

    • The BUG-A-SALT will hold about 70-80 shots before reloading.

    WILL THE BUG-A-SALT ELIMINATE MOSQUITOES?

    • The Bug-a-salt is extremely effective at eliminating mosquitoes.

    HOW DO I UNCLOG A SALT PIN?

    CAN YOU PROVIDE PARTS SO I CAN REPAIR MY BLASTER?

    • Due to supply chain issues, we want to make sure our customers are aware BUG-A-SALT cannot offer replacement parts for the blasters. On our end, please note BUG-A-SALT is aware there are videos on YOUTUBE showing folks how to repair our blasters.  Sorry to report, BUG-A-SALT is not affiliated with the folks creating repair videos, and we absolutely cannot supply parts right now (as the video might suggest).

    WHAT IS THE BEST TYPE OF LUBRICANT TO USE ON THE BUG-A-SALT?

    • Vaseline has been the most successful lubricant when it comes to taking care of the plastic. Apply on the handle of the cocking mechanism. WD 40 has worked optimally as well.

    WHAT IF MY BUG-A-SALT BREAKS?

      CAN I RETURN MY BUG-A-SALT FOR A REFUND?

      • If you are unhappy with your purchase please let us know the details by filling out our warranty claim form.