All orders are expected to be delivered within 2 to 8 business days (excluding weekends and holidays) upon receipt of your order confirmation email.
You will receive another notification when your order has been shipped.
During busy buying periods we may ship outside of these times, however, will notify customers of major delays.
Shipping costs and estimates:
Calculation of shipping costs: The shipping costs for your order are calculated and displayed at checkout.
It is not possible to collect your order from warehouse because we are only an online shop.
How do I check the status of my order?
When your order has been shipped, you will receive an email notification from us with a tracking number with which you can check the status. Please allow 48 hours for the tracking information to be available.
If you have not received your order within 8 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number and we will look into it.
If your order arrives damaged in any way
Please email us at firstname.lastname@example.org With your order number and a photo of the condition of the item. We are treating these on a case-by-case basis, but will do our best to work toward a satisfactory resolution.
If you have any further questions, please do not hesitate to contact us at email@example.com